Your data protection rights under UK GDPR
Last updated: January 2026
luminary-raft is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
luminary-raft is the data controller responsible for your personal data collected through this website and our services.
Contact address:
47 Greenway Lane
Bristol, BS8 4HL
United Kingdom
Email: [email protected]
The UK GDPR provides you with specific rights regarding your personal data:
You have the right to be informed about how we collect and use your personal data. This information is provided through this GDPR notice and our Privacy Policy.
You have the right to request access to your personal data. This is commonly referred to as a "data subject access request" and enables you to receive a copy of the personal data we hold about you and verify that we are processing it lawfully.
You have the right to request correction of any inaccurate personal data we hold about you, and to have incomplete data completed.
You have the right to request deletion of your personal data where:
You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing pending verification of legitimate grounds.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller without hindrance, where processing is based on consent or contract and carried out by automated means.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or similarly significant effects. We do not currently engage in automated decision-making.
To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. This period may be extended by two further months where necessary, considering the complexity and number of requests.
We may request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.
You will not have to pay a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: www.ico.org.uk
We would appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees and third parties who have a business need to know.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods are available in our Privacy Policy.
We may update this GDPR notice from time to time. Any changes will be posted on this page with an updated revision date.